BRIEF DESCRIPTION:

Under administrative direction of the Director of Information Technology, plans, organizes, coordinates, and directs the activities of the County Information Technology Department to introduce improved efficiencies and effectiveness; implements and monitors policy compliance; applies sound management principles to build and maintain an effective workforce. The work of this position emphasizes the management, coordination and planning of all functions of the County Information Technology Department. The major organizational units consist of application or production services, technical services, telecommunications and data center services providing network communication services and technical services that serve Eddy County departments, information needs. Depending upon the assignment, it may involve a high degree of personal contact with advisory boards, staff, elected and appointed officials of the County, and other agencies within the County. Acts on behalf of the department head in his/her absence to achieve departmental and County missions; and performs other work as required. Nothing in this specification restricts management’s right to assign or reassign duties and responsibilities to this position at any time. This Assistant IT Director position is a critical leadership role responsible for the day-to-day operations and strategic direction of the organization's Information Technology (IT) department. We are seeking a dynamic leader with a proven track record in management, operations, and strategic planning, managing complex operations, leading cross-functional teams, and driving large-scale initiatives. Employee may be required to work irregular hours, overtime, attend job-related meetings, in and out of state, and perform all other duties as assigned.

Key Responsibilities

Leadership and Management

• Assist the IT Director in overall management and strategic planning for all IT services, infrastructure, and applications.
• Oversee daily IT operations, including service desk, network infrastructure, security, and application support, ensuring high availability and performance.
• Lead, mentor, and evaluate the performance of IT staff, fostering a culture of continuous improvement, professionalism, and customer service.
• Assist IT Director in management of the IT budget, tracking expenditures and the development of annual financial plans.

Strategic Planning and Operations

• Contribute to the development and execution of the organization's IT strategy and roadmap, aligning technology investments with organizational goals.
• Establish and monitor key performance indicators (KPIs) for IT services to ensure efficiency, reliability, and security.
• Manage vendor relationships and contracts while overseeing service level agreements (SLAs).
• Ensure compliance with all relevant regulatory requirements and internal security policies.

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ASSISTANT IT DIRECTOR JOB SPEC 10.2025

STARTING SALARY RANGE:

$82,908.80 - $91,499.20